First and Foremost, Surf-fur has a money back guarantee! Customer Service and Quality are our number 1 priorities!
Surf-fur guarantees that the materials and workmanship in every product we make will stand up to the use for which it was designed. All products are under warranty for six months from original date of purchase for workmanship and materials. This does not cover damages due to improper care, accidents or natural breakdown of materials over extended use and time.
Between you and us, Surf-fur prides ourselves on quality and Customer Service. We will not be happy unless you are happy!
Returns, Exchanges, Repairs
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform as well as we said it would, return it to the store where you bought it from or directly to Surf-fur. Please contact us before doing so: firstname.lastname@example.org . We will advise on where to ship it back to.
Please Be Careful
Our fleece, like most synthetics, will melt or burn if exposed to flame or direct heat. They are not flame-resistant. Do not use them near any direct source of heat/flame.